Effective Communication and Assertiveness: How to Achieve Desired Outcome Without Conflicts

445000,00
тг.
$850
2 days | 16 academic hours
Training info

Trainings are conducted when forming a group of 7 or more people
Language of the training - English. Please note: the date of the training may change. ✨ Please check the exact dates with the coordinators.

Dates:
Baku, September 22-23
Training objectives
Training outcomes

Training objectives

  • Systematize your communication experience and gain a conscious perspective on communication principles
  • Obtain a proven set of fundamental communication tools
  • Minimize communication barriers
  • Consider your needs and the interests of your conversation partner
  • Provide accurate and constructive feedback
  • Demonstrate confidence in communication
  • Become a partner in communication for clients and colleagues

Training outcomes

  • Success factors in business communication
  • Self-analysis of your level of assertiveness and communication style
  • 10+ recommendations on how to avoid common communication barriers
  • 15+ proven techniques and methods for effective business communication
  • 5 common destructive habits in business communication and ways to neutralize them
  • Algorithm for dealing with destructive habits
  • Opportunity to test tools in a safe environment and receive feedback
  • Practices used at EY
  • Training materials in electronic form
  • Professional recommendations from an expert trainer
  • EY Academy of Business certificate