Modern artificial intelligence (AI) technologies are transforming government agencies by increasing process efficiency, reducing costs, and accelerating decision-making. Generative AI opens up new opportunities for automating routine tasks, data processing, and citizen engagement.

During this masterclass, we will explore how government bodies can leverage generative AI in key areas:
Contract Creation and Document Workflow Automation

• Generating standard and customized contracts
• Automatically populating templates in compliance with legal norms

Creating Video Tutorials and Educational Materials

• Using AI to generate educational video overviews of government and nonprofit platforms
• Automatic voiceovers and video personalization for different audiences
• Optimizing educational content for government employees

Data Analytics and Information Visualization

• Rapid creation of charts and interactive reports
• Applying AI for forecasting and modeling future scenarios

Information and Statistics Gathering

• Quick data research from open government reports
• Generating statistical overviews and outcomes of government programs
• Using AI to process citizen inquiries and analyze public opinion

Format

• Presentation with demonstrations of real-world examples
• Practical case studies of generative AI usage in public administration across different countries

Who Should Attend

• Heads of government agencies
• Digital transformation specialists
• Analytical and legal department staff
• Anyone interested in implementing AI in the public sector

Block 1: Leadership in Times of Uncertainty (20 minutes)

• Why traditional management methods are losing effectiveness
• How to make decisions in uncertain environments
• The concept of "antifragility" in leadership and how to develop it
• Common mistakes to avoid when managing change

Block 2: The Role of a Leader in the Digital Era (20 minutes)

• The five key skills every modern leader needs
• Managing remote and hybrid teams: main challenges
• Balancing control and trust in decentralized management
• Automation and AI: where they help and where they harm leadership

Block 3: Productivity and Employee Engagement Drivers (20 minutes)

• Why traditional motivation techniques no longer work
• How to create an environment where employees work beyond just earning a salary
• The main causes of burnout and disengagement — and how to address them
• New approaches to building a strong team culture

Block 4: Managing Results, Not Processes (20 minutes)

• Why KPI, OKR, and other metrics don’t always work
• How to align company strategy with employees' goals
• What management tools help accelerate results
• How to measure success without overwhelming reports

Final Session: Q&A, Key Insights, Leadership Checklist (10 minutes)

• Key takeaways from each block
• Five main conclusions from the masterclass
• A personal leadership checklist for immediate application
• Open Q&A session

📌 What participants will gain:
✅ A clear understanding of modern leadership approaches
✅ Practical strategies they can apply immediately
✅ Awareness of key growth areas as a leader

In today's dynamic business environment, understanding risk appetite is essential for strategic decision-making and effective governance. This masterclass will help you explore the key concepts, regulatory frameworks, and practical tools necessary to define and align risk appetite with your organization's strategy and objectives.

During this masterclass, we will cover:

Introduction and Definition

• What is risk appetite?
• Differentiating risk appetite, risk tolerance, and risk capacity
• The role of risk appetite in strategic decision-making

Regulatory and Governance Context

• Overview of key regulatory expectations (e.g. Basel, COSO, ISO 31000)
• The importance of governance and board-level oversight

Risk Appetite Framework

• Defining risk appetite statements
• Key metrics (e.g. KRI, Thresholds)
• Aligning risk appetite with strategy and business objectives

📌 What participants will gain:
✅ A solid understanding of risk appetite and its impact on decision-making
✅ Insights into regulatory expectations and effective governance
✅ Practical tools to define, measure, and align risk appetite with strategic goals